Are you a manufacturer, trading company or a third party?

We are the professional manufacturer and exporter of paper tissue converting machinery. And we have found our company since 2009.

What is your warranty for machinery?

Our quality warranty is 12 months after delivery, Please contact with us for detailed warranty terms.

Can the machine be customized as our need, such as put on our logo?

we can provide customized machine according to customer’s requirements, such as put on your logo is also available.

May I know which payment will be accepted by your company?

So far 100%T/T before shipment, and 30% deposit paid by T/T, balance paid by T/T before shipment.

After we placing an order, will you arrange the installation of the machine at present?

All the machines will be tested well before shippment, so almost of them can be used directly, also our machine are easy to be installed. If the customer needs our assistance, we will be pleased to send technicians for machine installation, commissioning and local team training, but all the cost will be be charged by the buyer.

What is the delivery time of your machine?

In general, the delivery time of our machine is about 75 days, customized machine will be delivered as the negotiation with our clients.

Can we be your agent?

Yes, welcome to cooperation with this. We have big promotion in the market now. For the details  please contact with our overseas manager.

How to solve the equipment trouble during using?

Please email us about problem with pictures or a small video will be better,we will find the problem and solve it. We can also use mobile video or remote to solve problems.

Is your price competitive?

Only good quality machine we supply. Surely we will give you best factory price based on superior product and service.

As the shipping period will take long time, how can you make sure the machine won’t be broken?

Our machine is film wrapped, to make sure the machine can be delivered to our customer smoothly, we will use the steel wire to fix the machine with the container.